We're so sorry your order didn't arrive in perfect condition.
Email help@capristudios.com within 7 days of delivery with your order number and the following photos:
- Photos of the damage:
- Close-up photos of the damaged area(s)
- A full view of the product so we can see the overall condition
- A photo of the packaging it arrived in
- A photo of the shipping label showing the tracking number and delivery address
Once we receive your email and photos, our support team will review your case and assist you with a replacement or the appropriate solution as quickly as possible.