We're sorry to hear that! Here are the first steps to take:
- Check around your property: Look at your front door, mailbox, garage, or any usual delivery locations where the package may have been left.
- Check with neighbors or your building manager: Sometimes packages are delivered to a neighbor or a safe location nearby.
- Double-check your address: Verify the shipping address on your order confirmation to make sure all details are correct.
If you still can't find your package after completing these steps, please contact our support team at help@capristudios.com with your order number and shipping details.
Our team will review the situation and assist you with the next steps.