I was charged an extra fee by FedEx (like a customs or brokerage fee). Can you help?
We're sorry to see this happen — these fees aren't something we charge. To help us resolve this for you, please forward
us:
1. A copy of the FedEx invoice showing the charge
2. Proof that you paid it
Once we receive these, we'll review them and work to make it right. We'll let you know what we find!